Conseil en services - Akeance Consulting

Services

Consulting in services : our positioning

As we do for all our economic sectors, our support focuses on the management of the company in terms of finance function, treasury, management control or accounting etc. But our offer also covers any type of organizational mission in general.
Our privileged contacts are financial and performance directors as well as general management of medium-sized companies, or sometimes IT management that are responsible for implementing ERP or solutions in general.

OUR CLIENTS are mainly large or medium sized companies.

OUR TEAM is led by two dedicated partners.

OUR ACCOMPAGNYING is generally “tailor-made” particularly with regard to the specificities of the company.

Consulting in services : our clients

Consulting in services : our experiences

Strategy & organization

In terms of strategic missions, we have carried out strategic plans and related business plans. We have challenged business plans.
In addition, we supported a group in identifying acquisition targets in Europe.
Organizational missions deal with the review of organizational charts or redesign of processes. They aim at reorganizing and securing the company as well as implementing new tools. These so-called “process” missions (for instance revisions of invoicing circuits or missions about customer knowledge) include sometimes a search for improvement of administrative productivity.

Performance improvement

These missions aim to improve the efficiency of management in general and finance in particular.
Missions to review reporting (from masterplans to challenging of existing dashboards) are most common since service providers often have several activities in their portfolios.
Integration of more “physical” and not exclusively financial data is a characteristic of Akeance Consulting’s missions.
Akeance Consulting also conducts optimization missions such as reducing the time needed to produce monthly or quarterly financial statements, as well as implementing cash flow forecasts or setting up cash pools.
Missions to support management control services obviously implies a better knowledge / a better control of the margin, the difficulty being often to identify the direct costs by activity within a service group.

Transformation management

Managing the transformation itself consists in monitoring projects with an organizational vocation (resulting from an internal desire or following a change in the scope of activity) or projects with an information system vocation. Nous disposons d’un savoir-faire reconnu en gestion de projet dans les deux domaines, appuyé sur des méthodes et outils éprouvés.
Managing the transformation of an organization is linked to the target organization. This is the purpose of Akeance Consulting’s missions during the integration of two intermediate size-companies or an intermediate size-company within a group.
Akeance Consulting also has an extensive experience in team reallocation for service providers companies.
Other missions concern the transformation of the company through the implementation of IT solutions, whether it be ERP, software packages, or information system tools in general such as dematerialization solutions, electronic document management, BI solutions, or master data management solutions.
Our missions cover the analysis, the choice and the implementation of information systems and transverse solutions. Our knowledge of the business and associated IT solutions facilitates dialogues with teams in order to meet their needs. Our offer is completed by a change management offer.

Consulting in services : some convictions

Improving the quality of the service delivered to customers almost systematically requires a better internal process within the company.

“It’s the tool’s responsability! “This is the usual excuse for poor service quality. However, our experience does not always share this adage. In fact, a detailed examination of the process itself quickly reveals areas for improvement, whether it involves modifying the authorizations within a team, integrating more first-level control or even rebalancing customer portfolios within a department.

A lack of knowledge of tools by internal teams is often an obstacle to the good quality of services

The service providers industry is obviously fond of a state-of-the-art information system. Very often, the information system, in addition to a central ERP, is made up of a multitude of applications/ ad hoc tools integrated into the information system. However, within the teams, this or that tool is not necessarily perfectly mastered; all the more when turnover is high.
It is important to underline that any malfunctions and dissatisfactions are not necessarily due to the tools themselves, but rather to the teams’ lack of knowledge with the tool.

Services consulting

Services

Consulting in services : our positioning

Consulting in services : our clients

Consulting in services : our experiences

Strategy & organization

Performance improvement

Transformation management

Consulting in services : some convictions

Improving the quality of the service delivered to customers almost systematically requires a better internal process within the company.

A lack of knowledge of tools by internal teams is often an obstacle to the good quality of services

Consulting in services : our experts

Want to know more about our expertise ?

Consulting in services

Telework and dematerialization

Services

Consulting in services : our positioning

Consulting in services : our clients

Consulting in services : our experiences

Strategy & organization

Performance improvement

Transformation management

Consulting in services : some convictions

Improving the quality of the service delivered to customers almost systematically requires a better internal process within the company.

A lack of knowledge of tools by internal teams is often an obstacle to the good quality of services

Consulting in services : our experts

Frank Privat

Frank Privat

Partner

Frank Privat

Partner

Frank Privat

Want to know more about our expertise ?

Consulting in services

Telework and dematerialization